Thursday 21 February 2013

Kohls has won the poll for America’s favourite departmental store



According to the recent results of a poll conducted by Harris Interactive in New York, Kohls has become America’s most preferred middle size departmental store. The results reflect its discount policy and the discounts and deals is releases from time to time, The discount catalogue has in fact edged out that of JC Penny and has received a total service score of 5.7 in terms of brand relationship with the customers. Kohls coupon codes 30% scheduled for the entire year 2013, has definite scopes to increase the score in the near future further backing its tough competitors including Dillard and Sears, Macy’s and JC Penny.

The results of the poll are very reliable and are based on online interviews conducted with 2,237 individuals in the month of December. The score reflects the overall trust and satisfaction of customers with the kohls departmental store and how well customers feel valued as kohls customers and how likely they wish to return to kohls for their shopping. The opinion from Harris states that kohls unique benefits on returns and exchanges have also contributed to its success and July kohls coupon codes 30% off 2013 will boost up the scores further more. Also the company got listed with the National Retail Federation for best customer service.